Step 1 - Register Your Complaint Grievance Redressal Officer
If you have any complaint or grievance relating to our products, services, or conduct, please contact:
Grievance Redressal Officer
Aryaman Finance (India) Limited
60, Khatau Building, Ground Floor, Alkesh Dinesh Modi Marg, Fort, Mumbai – 400001
Email: ig@aryamanfinance.co.in
Phone: +91-22-2267 0060
All grievances will be acknowledged within 2 working days, and we aim to provide a final response within 30 working days from the date of receipt
Step 2 - Escalation to the Management of the Company
If you are not satisfied with the response received, or if your issue remains unresolved after 30 working days, you may escalate the matter to the Company Secretary and Compliance Officer and/or Directors of the company.:
Aryaman Finance (India) Limited
60, Khatau Building, Ground Floor, Alkesh Dinesh Modi Marg, Fort, Mumbai – 400001
Email:compliance@aryamanfinance.com
The Company Secretary and Compliance Officer, and/or Directors will ensure that your concern is examined independently and resolved at the earliest. All grievances will be acknowledged within 2 working days, and we aim to provide a final response within 30 working days from the date of receipt.
Escalation to the Reserve Bank of India (RBI)
If the complaint/dispute is not redressed within a period of one month, the customer may appeal to the Officer-in-Charge of the Regional Office of DNBS of RBI under whose jurisdiction the Company is registered at the below-mentioned address:
The Officer In-Charge
Consumer Education and Protection Cell
Reserve Bank of India
Main Building, Mumbai Regional Office,
Fort, Mumbai - 400 001
Telephone: 022- 22603644
( https://www.rbi.org.in/commonman/english/scripts/AgainstRBI.aspx )